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If you don’t feel overwhelmed, you’re not paying attention. Luckily, tech provides us with help.

Therapy and all forms of behavioral health care are innovating to help us survive and thrive: Your Post-COVID-19 Future

Recovery from a pandemic and economic disruption means different things to different leaders. In our book, it means we work, county by county, to ensure that everyone has access to the behavioral health care they need. It also means we use technology, including artificial intelligence, to make all forms of mental health supports as user-friendly, cost-effective and efficient as possible.

1. Dan can review his counseling options

Dan can identify all the mental health care providers in his city (and across the globe), explore their offerings, staff profiles, and read their ratings and client comments related to quality of service. This directory also shows where gaps in local services exist.

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Technology provides Dan with an easy way to identify the type of timely care that fits his needs.

2. Bringing counseling to teen Eddy wherever he is

Counselor Albert (who works from home) can talk with Eddy in the environments the teen likes, from his room or the skateboard park. Eddy’s mom (and dad who lives in another state) can also join in when appropriate.

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Technology allows counseling, and all forms to emotional support, to reach us where we are.

3. Providing Teresa with the support she needs to survive and thrive

Counselor Dr. Mary knows Teresa’s local resources thanks to a state-of-the-art directory. Counselor and client have a productive partnership that helps Teresa navigate a chaotic post-pandemic world to achieve her goals.

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Technology gives care providers and clients links to all the services for surviving and thriving.

4. Creating a countywide system of quality care

Counselor Sara, leading the countywide action team on behavioral health care care, can communicate daily with all her colleagues in 20 (or 200) clinics, ensuring that timely quality care exists for every county resident. Technology, collaboration and communication increases alignment of services, reduces gaps, promotes cost-effectiveness and establishes a local system of continuous quality improvement. In this time of unprecedented change, the need for a seamless system of care is a priority.

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Technology allows mental health care leaders to create a seamless countywide system of quality care.

The future is what we make it. Join the evolution.

Please excuse any typos as I construct an article at 3am on only one cup of Joe. These stories are mine and mine alone. I do not represent any organization here. If one of my illustrations looks like a real human or three-headed hydra, that’s total coincidence. Words and images ©Dominic Cappello but share with everyone you know. Any questions? The future awaits: www.tenvitalservices.org

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